Payment and Dispatch

 

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Denmark, France, Italy, Luxembourg, Netherlands, Spain, Sweden.

For shipment to another country or to an island, just write (1) the selected items with item-no., (2) the quantity needed and (3) the exact delivery address via our contact form or e-mail to info@masgard.com. We will do our best to find out the cheapest carrier and the exact shipping costs for you and reply as soon as possible.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,95 € per order.
From an order value of 60,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Islands: Please enquire separately.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Parcel services

- Insured package via DPD

- Insured package via GLS

- Insured package via DHL

Accepted payment methods

- Payment in advance via bank transfer (- 2 % discount)

- Payment via PayPal

- Payment via Amazon Pay

- New: Ivy Payment - climate protection with every payment - further information

Processing time:

We will ship your order within 1-2 working days after receipt of payment.

In case of questions, please contact us at the contact details mentioned in the Legal Notice - Imprint.